SHIPPING & RETURNS

GENERAL QUESTIONS:
Simply text us your full name, enquiry & order number, if applicable, so that we can have you sipping on soda in no time.
PAYMENTS:
All prices are in USD and you are shopping in our international store outside of Australia. 
SHIPPING:
Orders will be sent out following business day from when you place your order. 
All Australian orders sent via:
Australia Post.
All International orders sent from Melbourne, Australia.
Standard International Post - FREE (5-21 days)
Express International Post: $20 (2-7 days)
**Please note: Some countries may have additional customs/import fees. These fees are not included in Soda's prices. They are costs on the customer. 
*Please allow extra time for BF/CM & Christmas periods as postal service overload. Our Christmas cut off date is 16th.
TO TRACK YOUR ORDER:
It’s as simple as texting us your full name & order number however if all things are fizzing nicely, you’ll already have a link in your inbox allowing you to track your soda shades from our warehouse to your door. 

WHAT IS YOUR RETURN POLICY?
If Soda simply isn’t your shade, that’s OK. We’ll happily return (and refund) your full-priced shades, within 15 days of delivery, unworn. Must be in original case. Shades received after 15 days or not received in original condition will be issued a Merchandise Credit available to be used online. 
Please allow 2 weeks for the receipt and processing of your return. A credit will be issued to the original form of payment. You will receive confirmation by text when your return is completed.
Please send your returns to SODA SHADES - 18 Naxos Way, Keysborough VIC 3173
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
Shipping and other charges are non-refundable.
Please send your returns to SODA SHADES - 18 Naxos Way, Keysborough VIC 3173
CAN I CHANGE OR CANCEL MY ORDER?
Should you wish to change or cancel your order within 24 hours, simply text us your full name & order number. Stock is limited so the ability to change is tight. 
Of course. We keep your information tightly locked & sealed and you can check out via PayPal, After-pay or Shopify Payments Credit Card.